Effective Date: 01-01-2024

KRENDALL Srl (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Introduction
We collect personal information to provide and improve our services. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Personal Information We Collect
We may collect the following types of personal information:Identification Information: Name, address, email address, phone number
Payment Information: Credit card details, billing address
Technical Data: IP address, browser type, operating system
Usage Data: Information about how you use our website and services

3. How We Collect Personal Information
We collect personal information through various means, including:Direct interactions (e.g., forms, emails)
Automated technologies (e.g., cookies, server logs)
Third parties (e.g., analytics providers)

4. Use of Personal Information
We use your personal information for the following purposes:To process and deliver your orders
To manage your account and provide customer support
To communicate with you regarding your orders and services
To improve our website and services
To comply with legal obligations

5. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:Consent: When you provide your information voluntarily
Contractual Necessity: To fulfill our obligations under a contract with you
Legal Obligation: To comply with applicable laws and regulations
Legitimate Interests: To pursue our legitimate interests, provided that your interests do not override those interests

6. Sharing Your Personal Information
We may share your personal information with:Service providers (e.g., payment processors, delivery services)
Legal authorities when required by law
Third parties in connection with a business transfer or merger

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including compliance with legal obligations.8. Security of Personal Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These measures include encryption, access controls, and staff training.9. Your Rights
You have the following rights regarding your personal data:Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation on the processing of your data
Right to Data Portability: Request transfer of your personal data to another controller
Right to Object: Object to the processing of your personal data
To exercise these rights, please contact us using the contact details provided below.

10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically for any updates.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: KRENDALL Srl
Via Privata Gianferrari 13
Milano 20159, Italy
IVA/VAT: IT07652580155
Email: [email protected]
Phone: +39.(0)2.688.87.84

By using our services, you acknowledge that you have read and understood this Privacy Policy.